Refund policy

We have an easy 7-day return policy, which means you have 7 days after receiving your item to request a return. You may choose to return one or more items in an order without any additional cost if the item is damaged/ size is not appropriate/ if you simply do not like the product. You can even choose to get a size exchange if the size is too small or, too large or a style exchange if you’re not happy with the style or fit of the product on your kiddo.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at avokiddoskids@gmail.com. Please note that returns will be picked up from the address of delivery, and the refund will be issued to your bank account  once we have received the product and it is approved by QC.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at avokiddoskids@gmail.com or call us at +91 9129183929‬.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at avokiddoskids@gmail.com.